Privacy policy

 

This Privacy Policy describes how HAAGMADE Metal Specialties (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information about how you interact with the site (including pages viewed and referring websites).

When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, payment information, email address, and phone number.

We may also collect information you provide for custom orders, including measurements, specifications, and design requests.

How We Use Your Information (Legal Basis)
We process your information to:

•              Fulfill contracts (processing and delivering orders)

•              Communicate with you بشأنorders or inquiries

•              Provide custom quotes and fabrication services

•              Improve and optimize our website (legitimate interest)

•              Screen for fraud or risk

•              Send marketing communications (only with your consent)

Sharing Your Information
We share your personal information with trusted third parties only as necessary to operate our business, including:

•              Shopify (our ecommerce platform)

•              Payment processors (e.g., Shopify Payments, PayPal)

•              Shipping carriers (e.g., UPS, FedEx, USPS)

We may also share your information to comply with legal obligations or protect our rights.

We do not sell your personal information.

Advertising & Tracking
We may use third-party tools (such as Google or Meta) to help us understand how customers use our site and to deliver relevant advertising. These providers may use cookies, pixels, or similar technologies.

Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and support marketing. You can control cookies through your browser settings.

Do Not Track
Our website does not alter its data collection practices when it detects a Do Not Track signal from your browser.

Data Retention
We retain your personal information only as long as necessary to fulfill orders, maintain business records, and comply with legal obligations.

Your Rights (California & Other Regions)
Depending on your location, you may have the right to:

•              Access the personal information we hold about you

•              Request correction or deletion of your information

•              Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us using the information below. We will respond within a reasonable timeframe and may require verification of your identity.

Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Data Security
We take reasonable precautions to protect your personal information; however, no method of transmission over the internet is completely secure.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

For questions or requests regarding your personal information, please contact us at haagmade@gmail.com